At Mermey, we strive to deliver your orders safely and efficiently.
PROCESSING TIME
* All orders are processed within 1–2 business days after payment confirmation.
* During sales, launches, or festive seasons, processing time may be slightly longer.
SHIPPING TIMELINE
* Metro Cities: 3–5 business days
* Other Cities & Towns: 5–8 business days
* Remote Locations: 7–10 business days
Delivery timelines are estimates and may vary depending on courier operations and location.
SHIPPING CHARGES
* Free shipping on all prepaid orders.
* Shipping charges, if applicable, will be displayed at checkout.
ORDER TRACKING
Once your order is shipped, you will receive a tracking link via SMS, WhatsApp, or email to monitor your shipment.
DELAYS
While we work with trusted courier partners, delays due to weather conditions, public holidays, natural disasters, or unforeseen logistical issues may occur. We appreciate your patience in such situations.
INCORRECT ADDRESS
Customers are responsible for providing accurate shipping details. Mermey will not be liable for delays or non-delivery due to incorrect or incomplete addresses.
CONTACT US
For any shipping-related queries, please contact us at:
Email: support@mermey.com
WhatsApp: +91 7091111121